Then, you can either drop off your speaker at a specialized e-waste recycling facility, send your speaker back to Sonos, or try to sell the speaker to a third-party retailer. It goes like this: You put your phone into a 21-day recycle mode, which is effectively a kill switch on the speaker. Sonos already came under fire late last year when it introduced its Trade Up "recycling" program. Perhaps there's room for a new entrant to fill this space for speakerheads.
#SONOS NEW SOFTWARE UPDATE DOWNLOAD#
While smartphone manufacturers typically stop sending security patches to devices after about three years, it's possible to download third-party software like LineageOS to give the devices new life. Specifically, on a FAQ page about the discontinued software, the company writes that its older speakers "have been stretched to the limits of their memory and processing power." That may or may not be true, but what is clear is that Sonos uses its own proprietary software, leaving little wiggle room for customers. Sonos says these old devices don't have the computing power to continue receiving updates. In a January email to customers, Sonos wrote: Legacy products were introduced between 20 and, given the age of the technology, do not have enough memory or processing power to sustain future innovation.
#SONOS NEW SOFTWARE UPDATE UPDATE#
Sonos calls these older devices, produced between 20, "legacy products." The company will no longer be sending out software updates or new features to these devices, meaning they'll be effectively bricked after third-party apps like Spotify eventually update their own software, rendering the speakers incompatible with streaming services. You could buy a perfectly good piece of equipment today, like a Sonos speaker, and expect it to last 10 years-and it very well might have the ability to chug along for a decade-but the company that builds the thing could decide at any point to stop sending software updates to the device, forcing you to buy a new one. 'Recycle Mode' was ill-fated, as it set a precedent for hardware companies to control your devices through the software side. Play icon The triangle icon that indicates to play "While legacy Sonos products won’t get new software features, we pledge to keep them updated with bug fixes and security patches for as long as possible," he said. He stated that the company "did not get this right from the start" and noted that the company was not bricking the speakers or planning intentional obsolescence. This change-of-heart follows Sonos CEO Patrick Spence's January 23 apology post to customers. While Sonos is still planning to move forward with the end of software updates for legacy devices, this change means that customers will have a say in what happens to their old speakers-they can keep them, gift them, or take them to their own e-waste recycling facility of choice, or let Sonos handle it. Last week, the company reversed course, quietly removing the wildly unpopular "Recycle Mode" feature from its mobile app. The company told customers that they could trade up for a new device at 30 percent off, but first would have to put the devices into a controversial "Recycle Mode" that would effectively brick the speakers.
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