It’s important to state that we reimburse only the costs of merchandise and only to a credit card from which the merchandise was purchased. Packages that are shipped to an incorrect/undeliverable address provided by the customer during the order process and orders that are refused for delivery will be subject to a 20% handling and restocking charge. Whether an item qualifies for a refund and whether the restocking fee will be charged will be decided on the conditions mentioned above. All pieces of a certain item need to be present.Ĭostume Arena reserves the right to up to 50% restocking fee. Unfortunately, we cannot accept any merchandise with opened packaging.Īll other items that are not in the lists above can be returned if they meet certain conditions. When any of the items listed above arrive at your doorstep, remember to thoroughly check if the item you received is exactly what you ordered prior to opening the original packaging. The following products can be returned ONLY IF they are in original packaging and in a state in which they can be resold as new: # Items with product descriptions that specifically state they can’t be returned # Specially ordered or personalized items The following products are NOT qualified for return: All shipping costs must be paid by the customer. # When you send us the item you want to return, you should use a shipping service that offers a tracking number and delivery confirmation.
The returned item(s) need to be in their original packaging, with all their pieces and accessories. It can’t have any signs of ever being used by anyone in any way. # The item(s) cannot be stained, worn, altered, or damaged.
#FEMALE FRODO COSTUME HOW TO#
Please refer to the 'How can I start the return process?' for instructions on how to get an RMA # number. # The Item(s) you want to return need to have a valid RMA (Return Merchandise Authorization) number that can be obtained by sending a return request. # The item(s) you’d like to return need to be sent back within 30 days of the original order date. If for any reason, you do not understand or accept our conditions, please send an inquiry before placing an order and we’ll do our best to answer it and explain everything you want to know. Make sure to carefully read this section and understand every part of it. Yes, some conditions and limitations apply. Please be careful not to get any of that on your costume while you’re trying it on. Stains of any kind (deodorant, food, etc.).Any kind of odor (smoke, perfume, etc.).
#FEMALE FRODO COSTUME FREE#
The costume you want to return should be free of: However, there are some factors you should consider while trying on your costumes if you want it to be returnable. We encourage you to try your costume to see if everything fits. Can I return a costume that I’ve tried on?Ībsolutely. Some conditions and limitations applied Please refer to the 'Are there any conditions or limitations?' for more information. To help you with that, we accept returns within 30 days of the original order date. We understand that and fully support your decision to always get the costume you want, even if you change your mind. Yes, we do! Grownups and kids alike change their minds all the time.
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